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Available Services

Customer Support Outsourcing

Live Chat Support

Engage your customers instantly with real-time chat support on your website, app, or social platforms. Our English-speaking agents respond quickly, resolve issues, and keep customers moving smoothly through the sales or support process.

✔ Faster response times
✔ Boosted customer satisfaction
✔ Increased conversions

Flexible Plans

Your business is unique — your support plan should be too. We offer flexible, contract-based packages with predictable monthly pricing and no hidden costs.

Choose the plan that fits you best:

  • Business Hours – Coverage during standard Thai office times

  • Extended Hours – Morning to late evening coverage

  • 24/7 Plan – Around-the-clock, 365 days a year

  • Custom – Build your own coverage to fit your needs

✔ No overhead (commissions, benefits, paid leave)
✔ Fixed monthly fee
✔ Scales as your business grows

Email Support

Every email is a chance to build trust. Our team handles your inbox with speed, accuracy, and a professional tone that reflects your brand. From refunds to technical support, we make sure no message goes unanswered.

✔ Timely, professional replies
✔ Consistent brand voice
✔ Scalable for small or large volumes

Customer Experience Reporting & Insights

Turn every customer interaction into actionable insights. We track and analyze your support data to help you understand customer needs, common issues, and satisfaction trends.

✔ Monthly performance reports
✔ Customer satisfaction (CSAT) & response-time tracking
✔ Data-driven recommendations to improve service

Phone/Voice Support

A real human voice builds confidence like nothing else. Our agents answer calls around the clock, providing polite, professional assistance whenever your customers need it.

✔ English-speaking agents
✔ 24/7 coverage — nights, weekends, holidays
✔ Perfect for urgent or high-value support

Agent Training & Brand Alignment

We don’t just answer questions — we become an extension of your brand. Our agents are trained to match your tone of voice, culture, and policies so customers feel like they’re speaking directly to your company.

✔ Customized scripts and workflows
✔ Brand-specific training modules
✔ Consistent service quality across all channels

Contact

Like what you see? Get in touch to learn more.

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